Welcome to Hotel Utsav, located in Khatima, where we strive to offer comfort, hospitality, and a memorable stay. By using our website or booking a reservation through it, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please refrain from using our website.
All reservations made through our website are subject to room availability and confirmation. Guests must provide accurate information during the booking process, including name, contact details, and payment information. We reserve the right to cancel or modify reservations in case of suspicious activity or incorrect data.
Guests are expected to conduct themselves respectfully and follow hotel rules. Any act of misconduct, property damage, or disturbance may lead to eviction without a refund. We reserve the right to deny services to anyone violating these conditions.
We accept major credit/debit cards, UPI, and cash payments. Room charges and applicable taxes must be paid at check-in unless otherwise agreed. Advance payments are non-refundable unless stated otherwise during the booking.
Cancellations made 48 hours before the check-in date will be eligible for a refund, minus applicable transaction fees. Cancellations made within 48 hours of the check-in date or no-shows will not be refunded.
Hotel Utsav is not responsible for loss, theft, or damage to guests’ personal belongings. While we maintain a safe environment, guests are advised to secure their valuables. The hotel shall not be held liable for unforeseen circumstances such as natural disasters, political disturbances, or technical failures.
The content on this website is for general information and booking purposes only. You may not use any material for commercial purposes without our written permission. We do our best to keep the website accurate, but we do not guarantee its completeness or reliability at all times.
Hotel Utsav reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website. Continued use of the site constitutes your acceptance of these updates.
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us:
Email: hotelutsav.khatima@gmail.com
Phone: +91 6397909009